OnFrontiers • United States
Director, OnFrontiers Access Marketplace
2023 - Present (1 year, 1 month)
As Director of OnFrontiers’ Access business line, I manage all sales, growth and revenue operations including outreach strategy and messaging, marketing, new customer acquisitions, and revenue reporting, as well as all customer success and renewal functions and growth opportunities across our “Access” customer base. I also work directly with counterparts from our Operations, Finance, and Product teams to streamline new customer acquisition, onboarding, and delivery functions to increase customer satisfaction and engagement, as well as to develop and implement new features which create product-led-growth pathways, expand value to our customers, and lead to increasing revenues.
OnFrontiers • United States
Director of Sales / Customer Lead
2018 - 2023 (4 years, 8 months)
As Director of Sales, I created a full go-to-market strategy for our most successful market segment including a well-defined ICP, specific target personas, buyer journeys, outreach strategy and messaging, and developed a sales process from identifying new prospects through close, new customer onboarding, and ongoing customer success support. I built out the framework for pipeline management within our CRM tools, and created custom reporting dashboards to track KPIs and forecast new revenue.
I hired, trained, and managed BDRs and Account Executives focused on the public sector as a primary market segment (federal contractors and global non-profits) and developed territory plans based on specific market segments (from small businesses and 8(a) companies to Enterprise sales at $1b+ AR organizations). I also continued to manage my own pipeline of opportunities and led sales conversations with all prospects outside of our primary public-sector focus (e.g. management consulting, investment companies/ PE funds, Academic institutions, etc.).
OnFrontiers • United States
Project Manager
2017 - 2018 (11 months)
As the project manager for the Zillient Partnership, I managed OnFrontiers’ relationship with the program funder (the Rockefeller Foundation) and coordinated with program stakeholders at the Thomson Reuters Foundation to create and manage a digital community focused on international “Resilience” practitioners. I developed content strategies and identified relevant topics for monthly webinars, then recruited high-value experts as panelists. I worked directly with journalists from Thomson Reuters to produce and host each webinar and create follow-on content for the Zilient platform.
UN-REACH • Tanzania
National Nutrition Policy Consultant
2016 - 2016 (4 months)
As a consultant with UN REACH, I coordinated with teams at the World Food Program, UN Food and Agricultural Organization, and counterparts in the Tanzanian National Government to review all national policies, identifying relevant content related to maternal health and child nutrition. I created a multi-sectoral framework which identified overlaps in national policies and created recommendations for how and where policy changes could be made across national strategy plans to better address maternal and child nutrition issues.
World Vision International • United States
Outreach and Marketing: Advocacy and Justice for Children
2015 - 2016 (8 months)
As a part of the Outreach and Marketing Strategy team focused on Advocacy and Justice for Children, I worked with teams in New York, Washington DC, London, and other offices around the world to develop a communication strategy focused on creating a unified corporate campaign geared towards Ending Violence Against Children around the world. I researched foundations and created a donor-map database for possible grant opportunities, evaluated international agreements to determine future funding trends and shifts in global giving, and created content for social media campaigns.
Come Let's Dance • Uganda
Director of Livelihoods and American Educational Programs
2010 - 2015 (5 years, 3 months)
As the Director of Livelihood programs, I worked directly with my Ugandan counterpart to develop program strategies and implementations. I conducted needs assessments with our target community and identified business opportunities which could be met by currently unemployed or underemployed program participants. I worked with my Ugandan counterpart to create, grow, and scale businesses which could take on corporate risk, while training and ultimately hiring program participants on a stable salaried basis to create new employment opportunities.
As the Director of American Education programs, I worked with Universities from across the United States (e.g. University of Colorado, Denver, Regis University, Baylor University) to organize and facilitate education trips to Uganda, and across East Africa. I developed a reading list and curriculum that taught a foundational level of East African history and political economy (colonialism, independence, foreign aid, etc.), and international development theories and philosophies (mutli and bi-lateral aid, program interventions, etc.).