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London, United Kingdom (UK)
Speaks English

An Expert in Digital Transformation in United Kingdom | fmCOO - CIO Global Group Digital Transformation at HSBC

Louise McCarthy is an expert with more than 35 years of experience in large private and public sector organisations. She is specialized in Digital Transformation and she also has background in finance and commercial. She has skills in technology start-ups, venture capitalist business turnaround and divisional entity business turnaround. Currently she is working as Non Executive Director at

Experience • United Kingdom (UK)

Non Executive Director

2017 - Present (6 years, 5 months)
Avenir Digital brings with the legacy of Avenir Business Solutions, a 10 year old high technology services company based in London;
Avenir Digital has a strong focus to enable its customers to become truly digital by leveraging our competencies to develop smart, new generation solutions including developing custom digital assistants (bots), artificial intelligence application and big data solutions for cloud on Amazon Web Services;
The company has a strong partnership with, a smart bot development platform which helps accelerate the time to market for bot development
HSBC • United Kingdom (UK)

COO - CIO Global Group Digital Transformation

2018 - 2018 (9 months)
Created strategy and vision for COO transformation delivering $170m in year benefits. Creating a function including IT transformation leads, ideation via portal from SME innovations, from suppliers and internal business groups. PMO, automated reporting. Incubator of digital innovation to deliver further efficiency’s and operational effectiveness.
EBRD • United Kingdom (UK)

Director Global Digital Transformation

2016 - 2017 (1 year, 8 months)
Achieved first ever digital agile transformation by changing ways of working between business and IT;
Outsourced IT service delivery to ensure value for money and service level improvements;
Achieved buy in from business stakeholder to first ever Digital Data Strategy transformation;
Ensured that the IT organization has the right sourcing model and skills to operate cost effectively and transparently;
Delivered significant cost reduction
HM Revenue & Customs • United Kingdom (UK)

CIO Transformational Director Finance/ Commercial and Cabinet Office ICT futures

2009 - 2013 (4 years, 12 months)
HM Revenue & Customs is the UK’s tax, payments and customs authority;
They collect the money that pays for the UK’s public services and help families and individuals with targeted financial support;
Reduced IT costs from £1.2bn pa to £700m;
Introduced Unit pricing tool, KPI Tool, and Risk tool;
Renegotiated largest UK government outsourcing contract, removed lock ins, reshaping of contract

Transformation Finance Director Central Support and Group IT

2003 - 2006 (3 years, 5 months)
Was responsible for an Opex budget of £250m and a Capex budget of £50m;
Led corporate merger activities including calculation of synergies and implementation costs;
Drove a number of cross divisional Opex savings initiatives amounting to £12m;
Improved the financial reporting and relationships with cost center managers;
Successful launched an entirely new produce portfolio (including Broadband) and pricing in 3 months

Senior Financial Accountant

1987 - 1996 (8 years, 6 months)
Monsanto is an agricultural company, helping farmers large and small grow food more sustainably;
From seed to software, to fiber and fuel, they are developing tools to help growers protect natural resources while providing nourishment to the world;
Prepared of all statutory, SEC, US taxation, UK taxation and management reporting;
Led the liquidation accounting, acquisition accounting and disposal accounting for a number of subsidiaries;
Redesign processes in all areas of Finance and management accounting including implementation of a shared services function
Kleinwort Benson

Leasing (merchant banking)

1987 - 1990 (3 years, 1 month)
Kleinwort Hambros has a wealth of experience in helping individuals, families, entrepreneurs, charities and their advisers manage their financial assets, whether they are based in the UK or overseas;
They offer a wide range of services through a holistic approach based on trust, service and expert knowledge;
Kleinwort Hambros enjoys the benefits of being part of Societe Generale with valuable access to the resources and services of one of the world’s leading financial groups